How much time do you spend on social media each day?

A report on Social Media Today has this morning published that the average user spends 2 hours and 23 minutes each day on social media. With people glued to their phones for so long, shouldn’t your business be present too?The above infographic (from Social Media Today) shows the importance of choosing the right social media…

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A small business’ guide to internal communications

When your business grew to take on its first employee(s), did you spare a thought for how you’d speak to them, or did you take it as a given that you’d communicate as you always do in business? Hopefully with respect, patience, and a little bit of authority? These internal communications (the general term for…

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Are the younger generation looking for positive engagement online?

Are Generation Z beginning to switch off from social media? Or are they just looking for more positive engagement with the brands they’re interested in?

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How to Stand Out with Something Unique

Have you heard of Starling Bank? No? Us neither, until we spotted this…

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Urgent! Five Tips for Fast B2C Communications

The acceptance of the internet into our daily lives has created a world in which speed is key – especially when it comes to businesses communicating with customers…

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The New Normal in Business Communications: How Do Your Customers Contact You?

With tools such as Messenger, WhatsApp and direct messaging services on platforms including Twitter, LinkedIn and Instagram, sending a direct message to a business is becoming the new normal when customers want to speak to a company… and it stands to reason that they expect a reply!

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